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How to Create a Chatbot for Your Website
If you've ever wanted to create a chatbot for your
website, you've probably wondered how to go about doing it. There are a few
important steps you must take to create a chatbot, and the following steps will
walk you through them step-by-step. Hopefully, by the end of this article,
you'll have a working chatbot that can help customers and employees. Depending
on the sophistication level you're aiming for, the process of creating a
chatbot will be relatively straightforward.
When building your chatbot builder, you must keep in mind that
it's a living system that will need constant revaluation. Keep notes about the
types of inquiries it receives and its effectiveness in fielding them. Most
chatbot builders will also let you keep track of key metrics. You'll want to
keep this in mind so that you can continually tweak your chatbot to meet the
needs of your customers. You'll want to ensure that your chatbot will be
effective at answering questions, and it will be easy for customers to use.
Once you've built your bot, the next step is to choose
which response type you want it to use for certain scenarios. You can do this
through the Action on Failure block. If you're using an email address as the
input field, you can choose a corresponding response type for the question. In
most cases, this will be 'Reply'. Likewise, you can select a number of variants
to make your bot sound more natural.
While the most common input and output modes are voice
and text, you'll need to decide which one best suits your needs. Many chatbots
support both methods, but text is often a better option, as it removes the
problems associated with microphone access and noisy environments.
Additionally, text is not subject to the same diction issues as audio, so
you'll avoid any misunderstandings over what to say. If you choose voice,
you'll also have to worry about the language and diction problems that come
with voice interaction.
Instabot is a service that provides custom-built chatbots
for free. All you need to do is sign up for a free trial or download their free
custom bot. You can even request a chatbot built by a developer. You can create
as many bots as you need for your website. You'll need to be sure you have a
ChatCompose account to access the tools that make it easy to create a chatbot.
Once you've created your account on Outgrow, go to your
dashboard to create your first chatbot. Select a name for your chatbot. For
example, "lead generation bot," and you'll be transferred to the
Visual Builder. You can use this to create different kinds of content for your
website. When creating your chatbot, make sure you include the appropriate
content in your chatbot. Then, select a picture to represent your brand.
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